My research shows that Comet is acting in its own financial self-interest, overcharging customers for something they can get for free or for significantly less money than Comet is asking. That is, as my friends across the pond would say, bollocks.
It believes its customers had been adversely affected by the decision to stop supplying recovery discs with each new Microsoft Operating System based computer. In a statement, the company said:Ĭomet firmly believes that it acted in the very best interests of its customers. But the details of those recovery systems vary by manufacturer, so there's no one-size-fits-all set of instructions.Īs part of its initial public response to the Microsoft lawsuit, Comet said it was acting on behalf of its customers. As I noted in my coverage of Microsoft's lawsuit against UK retail giant Comet, big PC makers-the so-called royalty OEMs-are required to include a recovery solution as part of their installation of Windows. Did your most recent Windows PC purchase come with a set of reinstallation media?
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